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Current Opportunities

Clinical

Job Title: Homecare Physio
Reporting to: Unit Head administratively and Lead Physio functionally.
Location: Bangalore
Roles and responsibilities:
Clinical Excellence
  • To assess the patients needs and formulate personalised care plan based on comprehensive assessment
  • To deliver outstanding Physio care guided by evidence based care plan and ethical practices
  • To monitor the care delivered and provide the necessary Physiotherapy to facilitate better recovery
  • To provide Goal based care for patients resulting in better outcomes
Patient and family satisfaction
  • To provide Home healthcare with human touch driven with empathy and compassion
  • Maintain effective communication with all stakeholders involved in patient care
  • Maintain and monitor feedback from the patients and family about the services
Others:
  • Clinical data review, analysis and intervention to improve clinical care for patients
  • 4-5 Physio visits at home per day
Profile description:
  • Bachelors in Physiotherapy / MPT, 2 yrs exp
  • Good communication in English, Hindi and local language
  • Must have 2 wheeler
  • Open for home physio visits
  • Passion to address the need of patients with Chronic ailments
  • Prior experience in home healthcare added advantage

Job title: Critical care Nurse
Reporting to: Nursing Supervisor and Operations Executive
Department: Operations
Location: Chennai
Job purpose: To ensure smooth delivery of Critical nursing care services in the field.
Roles and responsibilities:
Clinical Excellence:

  • To provide direct and individualized critical care (ICU/ CCU) nursing to patients based on the application of scientific nursing principles.
  • In addition to general nursing care, responsibilities of Critical Care Nurses include (but are not limited to):
    • Deliver care as per the nursing care plan under supervision of Primary consultant / AHC physician
    • Records medical information and vital signs
    • Prepares and administers (orally, subcutaneously, through an IV) and records prescribed medications.
    • Reports adverse reactions due to medications or treatment in line with the policy
    • Initiates patient education plan, educates patients and patient attendant on how to manage illness/injury or criticality at home through home care needs, diet/nutrition/exercise programs.
    • Record and update care related information concisely, accurately in the patient file
    • Able to handle specialised equipment used on patient.
    • Monitor catheters, leads and tubing for proper placement and functioning
    • Communicate with family/patient attendant on relevant information on patient’s condition
    • Handle emergencies and report to AHC physician and SPOC
Qualification:

Education: GNM/B.Sc/ M.Sc Nursing
Certification:Nursing Council registration mandatory
Experience: minimum 1-2yrs experience in ICU/ Critical care
Mandatory Skills: 

  1. Should have good communication in English, Hindi and Tamil
  2. Height : 5’feet 2” inches minimum, Weight: Minimum 45kg
Working conditions:
  • Job involves working in shifts.
  • Job requires he/she should be mobile, able to function in the filed – at patient location

Job Title: Executive /Sr. Executive Quality
Reporting to: Quality – Head
Locations: Hyderabad
Roles and responsibilities:

  • Define and develop processes for various functions relation to Clinical, Operations and Support Departments of Apollo Home Healthcare Ltd.
  • Prepare calendar for quality audits and ensure the timely audits
  • Reviews Non-conformances, Corrective Actions, Observations, and Patient Complaints for repetitive trends.
  • Review and recommend process improvement.
  • Conduct training programs on quality standards.
  • Support and carry out any other work assigned by the Unit head from time to time.
Profile Description:
  • B.Sc/M.Sc Nursing with PG/MBA in Healthcare Management with 2- 6 yrs of relevant experience in hospitals or home care.
  • Should be proficient in documentation and process flows
  • Proficient in MS office largely in MS WORD and POWERPOINT

Job Title: Homecare Nurse
Location: Hyderabad
Roles and responsibilities

  • To maintain professional standards of competence in line with current best nursing practices.
  • To ensure that all care needs for each patient are met in accordance with the care plan.
  • To ensure that all patient care is delivered in accordance with company documented clinical policies and procedures.
  • To promote patient safety, privacy, dignity and confidentiality at all times.
  • To ensure that all relevant information relating to a patient’s care or treatment is recorded accurately and at the time the care was delivered.
  • To communicate with the referring clinician in a timely and professional manner.
  • To maintain close liaison with other healthcare professionals as appropriate.
  • To participate in any quality assurance program.
  • To maintain close liaison with other healthcare professionals as appropriate.Patient care post discharge at the residence of the patient.
Profile Description
  • M.Sc./B.Sc. Nursing/GNM with 1-9 yrs of work experience
  • Should be willing to work in shifts
  • Ability to work under supervision
  • Ability to work in a team
  • To be motivated and proactive and to respond positively to new challenges
  • Ability to present a professional image at all times

Contact No: 040 23606006

Walk-in for interviews for NURSES on all weekdays from Monday through Saturday, 10:00 AM to 2:00 PM @ Jubilee Hills Apollo Home Healthcare Office.

Job Title: Home Care Physician
Roles and responsibilities:

  • Home visits – To visit approximately 4 to 5 enrolled patients in a day.
  • To ascertain patient’s needs and formulate personalised care plans based on comprehensive assessments.
  • To deliver outstanding clinical care guided by evidence based medical and ethical practices.
  • To monitor the care delivered and provide necessary clinical guidance to facilitate better recovery.
  • To provide goal oriented care for patients resulting in better outcomes.
  • To implement clinical care protocols and pathways of home healthcare.
  • Report on the number of visits and maintain a documentation of those visits.
  • Home visits – To visit approximately 4 to 5 enrolled patients in a day.
Timings : Work in any of the shift timings as under:
  • 8:00 AM to 4:00 PM
  • 9:00 AM to 5:00 PM
  • 12:00 PM to 8:00 PM

*Transport will be provided by the organisation for the patient visits.

Job Title: Clinical trainer
Location: Hyderabad/Bangalore/Chennai/Delhi
Reporting to: Administratively reporting to clinical trainer and functionally to nursing officer Department: Learning Center
Job purposeTo integrate with all departments, prima facie when a call is taken
Roles and responsibilities:-
Content Management:

  • Responsible for clinical content management at the unit level in co-ordination with corporate learning centre team
  • See all consumables (mannequins required to carry out mandatory procedures) are in place for imparting clinical training smoothly
Training Delivery:
  • Report to Nursing officer, in terms of clinical content delivery and support
  • Coordinate with the stake holders and identify the training needs and deliver clinical trainings aligned with the need analysis.
  • Responsible for ensuring the clinical trainings being conducted as per the time schedule
  • Responsible for all the unit level training and development activities also includes the coordination with the corporate office.
  • Responsible for refresher training or any other training from time to time.
  • On the job training Delivery:
    1. Clinical trainer should do field visit as per the schedule given by the Clinical excellence team
    2. Responsible for correcting nurses on the job and understand the gaps and prepare case study and include it as part of the clinical refresher training
    MIS and reports:
    1. Responsible for conducting evaluation post training and identify and bridge gap
    2. Prepare the prescribed reports fortnightly / Monthly basis as required by the reporting manager
    Profile Description:
    • Should have excellent presentation and communication skills.
    • Should have experience in delivery of clinical procedures.
    • Delivery of soft skills and communication skills training.
    • Should be versatile and ability to handle varied participant profiles.
    • Passion for teaching/training, with 5-7 yrs of experience as clinical trainer/ instructor
    • Preferably M.sc/ B.Sc Nursing. Fluency in English both Written and Spoken English and local language

 

Non-Clinical

Reporting to: Functionally and Administratively to Manager - Strategy and Product Development, CEO’s office
Department: Strategy &Product Development
Location: Hyderabad
Job purpose: Research and Analysis| Product planning & Management| Product Marketing| Customer & End-user support
Roles and responsibilities:
Research and Analysis:
  • Research and analyse market conditions
  • Identify key competitor and consumer trends
  • Articulate market requirements and opportunities
  • Identify Service line for product innovation and Service line enhancements
  • Product Planning and Management
Product planning & Management:
  • Determine product specifications along with P&L focus
  • Define the long term strategy of the product and create product road map
  • Prepare product documents including Market Requirement Documents & product use cases to drive product activity
  • Develop pricing strategies and product policies
  • Manage and communicate with cross functional teams
Product Marketing:
  • Develop product marketing plan and event campaigns to generate product awareness and demand
  • Plan product launch
  • Support sales and marketing with the necessary product knowledge and technical expertiseConduct product presentations
  • Develop sales tools and sales training material
  • Provide input for marketing collateral development
  • Supply sales with latest research and marketing information
  • Implement marketing plan in conjunction with all departments
  • Drive ongoing improvement in sales and profitability
Customer & End-user Support:
  • Manage product-related support, feedback and inquiries from Sales Personnel
  • Co-ordinate market research to track customer and end-user feedback
  • Use market feedback to inform product refinements and ongoing development
Qualification:
  • Education: Para medical/ Pharma Graduation with MBA/MHA
  • Experience: 4-6 years of relevant experience in Healthcare industry
Other required skills:
  • Good verbal communicator and presenter – Good command over English
  • People and Relationship building Skills including Networking & Product Development Skills
  • Capable of communicating product plans/strategies promptly to the team members and help the team for execution
Reporting to: Administratively: Unit Head and Functionally: Head – Call Centre Operations
Department: Call Centre Operations
Location: Hyderabad
Job purpose: To lead the unit level team, responsible for brand awareness & telesales
Preferred Language: Bengali and English
Roles and responsibilities:
Contact centre related:
  1. Communicates with customers in a courteous, professional, co-operative manner
  2. Handling calls and responsible for patients registration
  3. Assists patients with correct information on the services and educate them on the service provided by AHC
  4. Routinely demonstrates superior customer service skills
  5. Accurately enters/updates patient information in the homecare application
  6. Recognizes and responds appropriately to violent/abusive situations
 Scheduling and integration:
  1. Is a point of contact for all kinds of scheduling including cancellations/rescheduling and communication in absence of SD
  2. Coordination with SCM/ patient care provider for any requirement /refilling of consumables, medical equipment as & when required
  3. Coordinate with diagnostic partners and follow up for reports
 MIS and reporting:
  1. Preparation dash board as specified by the reporting manager from time to time
  2. Any other work assigned by the manager time to time
Lead role:
  1. Handling the call centre operations
  2. Maintaining manpower 08:00 AM to 08:00 PM on all days
  3. Monitoring performance, efficiency, sales & revenue
KPIs:
  1. Will be monitored on self & team metrics of efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
Qualification:
Education: Graduation in any stream
Experience: 3-5 yrs of experience in inbound/outbound call centre
Other required Skills:
  • Position requires basic clinical knowledge and the ability to input data accurately into the software and give the appropriate information the client
  • Must be detail oriented with good interpersonal and customer service skills
  • Graduate with 2-4 yrs of experience in inbound/outbound call centre.
  • Preference for multi-lingual candidates or Home healthcare background with call center operations
Reporting to: Administratively: Unit Head and Functionally: Head – Call Center Operations
Department: Call Center Operations
Location: Hyderabad
Job purpose: To lead the unit level team, responsible for brand awareness & telesales
Preferred Language: Kannada and English
Roles and responsibilities:
Contact centre related:
  1. Communicates with customers in a courteous, professional, co-operative manner
  2. Handling calls and responsible for patients registration
  3. Assists patients with correct information on the services and educate them on the service provided by AHC
  4. Routinely demonstrates superior customer service skills
  5. Accurately enters/updates patient information in the homecare application
  6. Recognizes and responds appropriately to violent/abusive situations
 Scheduling and integration:
  1. Is a point of contact for all kinds of scheduling including cancellations/rescheduling and communication in absence of SD
  2. Coordination with SCM/ patient care provider for any requirement /refilling of consumables, medical equipment as & when required
  3. Coordinate with diagnostic partners and follow up for reports
 MIS and reporting:
  1. Preparation dash board as specified by the reporting manager from time to time
  2. Any other work assigned by the manager time to time
Lead role:
  1. Handling the call centre operations
  2. Maintaining manpower 08:00 AM to 08:00 PM on all days
  3. Monitoring performance, efficiency, sales & revenue
KPIs:
  1. Will be monitored on self & team metrics of efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
 Qualification:
Education: Graduation in any stream
Experience: 3-5 yrs of experience in inbound/outbound call centre
Other required Skills:
  • Position requires basic clinical knowledge and the ability to input data accurately into the software and give the appropriate information the client
  • Must be detail oriented with good interpersonal and customer service skills
  • Graduate with 2-4 yrs of experience in inbound/outbound call centre.
  • Preference for multi-lingual candidates or Home healthcare background with call center operations
Reporting to: Administratively: Unit Head and Functionally: Head – Call Centre OperationsDepartment: Call Centre Operations
Location: Hyderabad
Job purpose: To lead the unit level team, responsible for brand awareness & telesales
Preferred Language: Tamil and English
Roles and responsibilities: 
Contact centre related: 
  1. Communicates with customers in a courteous, professional, co-operative manner
  2. Handling calls and responsible for patients registration
  3. Assists patients with correct information on the services and educate them on the service provided by AHC
  4. Routinely demonstrates superior customer service skills
  5. Accurately enters/updates patient information in the homecare application
  6. Recognizes and responds appropriately to violent/abusive situations
 Scheduling and integration: 
  1. Is a point of contact for all kinds of scheduling including cancellations/rescheduling and communication in absence of SD
  2. Coordination with SCM/ patient care provider for any requirement /refilling of consumables, medical equipment as & when required
  3. Coordinate with diagnostic partners and follow up for reports
 MIS and reporting: 
  1. Preparation dash board as specified by the reporting manager from time to time
  2. Any other work assigned by the manager time to time
 Lead role: 
  1. Handling the call centre operations
  2. Maintaining manpower 08:00 AM to 08:00 PM on all days
  3. Monitoring performance, efficiency, sales & revenue
KPIs: 
  1. Will be monitored on self & team metrics of efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
Qualification: 
Education: Graduation in any stream 
Experience: 3-5 yrs of experience in inbound/outbound call centre 
Other required Skills:  
  • Position requires basic clinical knowledge and the ability to input data accurately into the software and give the appropriate information the client
  • Must be detail oriented with good interpersonal and customer service skills
  • Graduate with 2-4 yrs of experience in inbound/outbound call centre.
  • Preference for multi-lingual candidates or Home healthcare background with call center operations
Reporting to: – Lead Integrator
Department: Call Centre Operations
Location: Hyderabad
Job purpose: Responsible for brand awareness & telesales
Preferred Language: Hindi and English
 Roles and responsibilities:
Contact centre related:
  1. Communicates with customers in a courteous, professional, co-operative manner
  2. Handling calls and responsible for patients registration
  3. Assists patients with correct information on the services and educate them on the service provided by AHC
  4. Routinely demonstrates superior customer service skills
  5. Accurately enters/updates patient information in the homecare application
  6. Recognizes and responds appropriately to violent/abusive situations
 Scheduling and integration:
  1. Is a point of contact for all kinds of scheduling including cancellations/rescheduling and communication in absence of SD
  2. Coordination with SCM/ patient care provider for any requirement /refilling of consumables, medical equipment as & when required
  3. Coordinate with diagnostic partners and follow up for reports
 MIS and reporting:
  1. Preparation dash board as specified by the reporting manager from time to time
  2. Any other work assigned by the manager time to time
KPIs:
  1. Will be monitored on self-efficiency, ACHT, Hit Ratio, Conversions, NPS & CSAT
Qualification:
Education: Graduation in any stream
Experience: 1-3 yrs of experience in inbound/outbound call centre
Other required Skills:
  • Position requires basic clinical knowledge and the ability to input data accurately into the software and give the appropriate information the client
  • Must be detail oriented with good interpersonal and customer service skills
  • Graduate with 1-3 yrs of experience in inbound/outbound call centre.
  • Preference for multi-lingual candidates or Home healthcare background with call center operations
Reporting to: Head – Business Development
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for liaison with Doctors/ consultants and build relations
Roles and responsibilities:
  1. Liaison and build relations with doctors and get the referrals Apollo Home care services
  2. Awareness of the different services of Apollo Home Care , promotion of the right service to the right doctors / Clinic and satisfactorily resolving any grievances or concerns related to services with help of your reporting manager
  3. Visiting different hospitals, Individual Clinics, Nursing homes, and other stake holders at regular frequency as per the plan defined.
  4. Accountable for achieving and exceeding the sales target in the assigned territory in the city
  5. Focus and achieve the set standards of metrics like doctor calls & tie – Ups as per AHC Norms
  6. To ensure generation of maximum referrals and increase market share for Apollo Home Healthcare.
  7. Establish an effective referral program/ Tie-up channels to ensure continues referral flow
MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Record and report field work in daily basis on assigned online tool.
  3. Carry out effective field work without direct day-to-day supervision
  4. Any other work assigned by the manager time to time
Qualification: 
 Education: Graduation/MBA (Marketing)
Experience: 1-3yrs experience in Business Development in Homecare/ Health Care/Hospital Industry preferred
Other required skills: Excellent communication (English, Hindi and Telugu), Presentable, Aggressive in sales and marketing and should know Ms. Office
 Working conditions:
  • Target oriented
  • Should be available on phone
  • Job requires he/she should be mobile, able to function in the filed
Reporting to: Head – Business Development
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for execution of BTL activities
Roles and responsibilities:
  1. Responsible for Event/ promotions execution resulting into increased revenue generation & conversion for the leads
  2. Executive Monthly events / camps activities as per calendar and follow the same for execution
  3. Accountable for achieving and exceeding the sales target in the assigned territory in the city
  4. Responsible to enhance the brand visibility along with on spot revenue generation by promoting Apollo homecare services in Vicinity / Neighbourhood/ Societies/gated communities by branding through events and camps.
  5. Responsible to successfully execute the Regional/territory level activities
  6. Eventplanning & execution; promotional activities,
  7. Adhere to the marketing SOP guidelines of AHC
MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Record and report field work in daily basis on assigned online tool.
  3. Carry out effective field work without direct day-to-day supervision
  4. Any other work assigned by the manager time to time
Qualification: 
 Education: Graduation/MBA (Marketing)
Experience: 1-3yrs experience in Business Development in Homecare/ Health Care/Hospital Industry preferred
Other required skills: Excellent communication (English, Hindi and Telugu), Presentable, Aggressive in sales and marketing and should know Ms. Office
 Working conditions:
  • Target oriented
  • Should be available on phone
  • Job requires he/she should be mobile, able to function in the filed
Job title: Phlebotomist
Reporting to: Head - BD
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for Sample collection and Reports dispatch.
 Roles and responsibilities:
  1. Being part of event and campaigns for sample collection as specified by reporting Manager
  2. Organize and label samples collected and proper handover to the respective vendors/diagnostics
  3. Responsible for checking vital signs
  4. Co-ordinates/follow-up for reports dispatch
  5. Any other work assigned by the manager time to time
 Qualification: 
 Education: MLT/DMLT
Experience: 1- 3yrs experience as Phlebotomist.
Other required skills: Basic communication and presentable.
 Working conditions:
  • Should be available on phone for all emergencies
  • Job requires he/she should be mobile, able to function in the filed
Job Title: Billing Executive
Reporting to: Unit Head/CFO
Location: Chennai
 Roles and responsibilities:
  • Responsible for timely preparation of Bills in coordination with operation team.
  • Responsible for Submitting bills to patients.
  • Responsible for timely collection of Bills.
  • Liaison with Operations team in case of any discrepancy or issues in the bill as raised by patient.
  • Should maintain record of patient receivables with all relevant details.
  • Should complete accounting of bills raised and collection made.
Profile description:
  • Com/M.Com /MBA with 2-3 years of experience in handling bills.
  • Knowledge of Oracle Fin will be an added advantage.
  • Should have good oral communication skills
  • Should be well groomed & smart enough to deal directly with patient.
Job title: Bio Medical Engineer
Location: Bangalore
Reporting to Unit Head/SCM Head
Roles and responsibilities:
  • Responsible for sales and services of Medical equipment
  • 2-3 yrs of experience in medical equipment sales
  • Should convert online leads for medical equipment
  • Work on other related jobs to be given from time to time
Profile Description:
  • PG /Graduates –Bio Medical Engineer with a pleasing personality and excellent communication skills
  • Good understanding of Medical equipment sales
  • Good communication in English, Hindi and Telugu
  • 2-4yrs experience
  • Have handled service as well as equipment sales
Job Title: Finance Executive
Reporting to: Unit Head/CFO
Location: Bangalore
Roles and responsibilities:
  • To administer all documentation in relation to the invoicing and receipt of payment of debtors in keeping with the current Finance Policy and Procedures at the unit level.
  • Additionally to administer other Finance tasks such as monthly management account schedules, bank reconciliations and related reconciliations.
  • Daily Banking - Preparation of bank statements and payments received for distribution to the
  • Finance Administrator for lodgement preparation and posting of same to the Finance system.
  • Manual and system reconciliations of bank accounts.
  • Credit Control and Debtor Ledger Maintenance. Weekly credit control of outstanding event deposits and post event service invoices on the Debtor’s ledger.
  • Overseeing the invoice and payment processing by the Finance Administrator and
  • Preparation and reconciliation of the monthly income schedules to identify income to be included in the monthly management accounts.
  • Updating and analysis of the monthly expenditure schedules to identify accrual and prepayments to be included in the monthly management accounts.
  • Analysing the capital expenditure additions in the month.
  • Payroll Accounting
  • Ad-hoc Accounting Duties producing ad hoc reports and reconciliations as required by the Finance Manager
Profile Description:
  • Com/ M.com / M.B.A Fin & A/c’s 3-4 yrs of experience in finance and accounting.
  • Experience with payroll packages, Tally and Oracle financials is added advantage
  • Must be highly motivated with an ability to take ownership
  • Excellent attention to detail , Strong analytical and communication skills
  • Ability to work on own and as part of a team
  • Proficient end user computing skills and proven application of MS Excel and Word
Job title: Homecare Integrator
Reporting to: Unit Head/Manager Strategy & Product Development
Department: Operations
Location: Delhi
Job purpose: To integrate with all departments, prima facie when a call is taken.Roles and responsibilities:Contact centre related:
  • Communicates with customers in a courteous, professional, co-operative manner
  • Handling calls and responsible for patients registration
  • Assists patients with correct information on the services and educate them on the service provided by AHC
  • Routinely demonstrates superior customer service skills
  • Accurately enters/updates patient information in the homecare application
  • Recognizes and responds appropriately to violent/abusive situations
Scheduling and integration:
  • Responsible for scheduling communicating the duty roaster to the nurses, ensure that they report to the duties punctually
  • Responsible for schedules and upcoming appointments for all patient care providers (Nurses, Physio and Physicians, etc)
  • Is a point of contact for all kinds of scheduling including cancellations/rescheduling and communication to care providers as well as clients
  • Coordination with SCM/ patient care provider for any requirement /refilling of consumables, medical equipment
  • Coordinate with diagnostic partners and follow up for reports
MIS and reporting:
  • Preparation dash board as specified by the reporting manager from time to time
  • Any other work assigned by the manager time to time
 Profile Description:
  • Position requires basic clinical knowledge and the ability to input data accurately into the software and give the appropriate information the client
  • Must be detail oriented with good interpersonal and customer service skills
  • Graduate with 1-2 yrs of experience in inbound/outbound call centre.
Job Title: Learning Centre executive
Reporting to: Unit Head/Head Learning Center
Location: Chennai
Roles and responsibilities:
  • Collate training needs and coordinate with smooth delivery of the training.
  • Responsible for coordinating induction and orientation of new associates in the organisation at the unit level.
  • Coordinating with the vendor for the grooming kits and grooming done for the nurses.
  • Responsible for collection of feedback forms, collating it and analysing it.
  • Support the unit level Learning centre manager in all the trainings activities assigned time to time.
Profile Description:
  • MBA HR with 2-4yrs experience and has worked as a training coordinator earlier.
  • Should have excellent presentation and communication skills.
  • Should be versatile and ability to handle varied participant profiles.
  • Good in Ms. Office esp. in power point and MS- excel.
Job Title: Front office executive
Reporting to: Chief Operations Officer
Location: Chennai
Roles and responsibilities:
  • Incumbent will be responsible for overall administrative management for Apollo Home Healthcare Ltd. at the unit level.
  • Responsible to for facility management and maintenance, rental deeds, renewals and vendor management. AMC of contracts, Bills verification, Bills certification, Follow up of Bills.
  • Responsible for the front office, hospitality, pantry and housekeeping services, pest control, hygiene, electrical and mechanical, sanitary and plumbing, space management, minor repairs (Carpentry, masonry, furniture, painting etc.).
  • Will be responsible for the Travel and transport of employees at the unit.
  • Keeping details of all petty cash expenses with proper approvals from CEO and forwarding details of all expenses to Finance and Accounts team in the unit.
  • Booking the Venue, arranging for any specific requirements, Food and Beverages, sending attendance, venue payments.
  • Procurement and maintenance of office equipments/furniture/fixtures, to ensure their serviceability and AMC.
  • Procurement and issue of stationery to various divisions and maintain their proper records and maintenance of sundry equipment like mobile phone, telephone, calculators etc.
  • To maintain proper record of company assets and ensure accountability.
  • To ensure general office maintenance to deal with vendors/service providers like suppliers, courier, manpower consultants etc.
Job Title: Executive - HR
Reporting to: Unit Head/Head-HR
Location: Bangalore
Roles and responsibilities:
  • Recruitment of nurses and other support functions at the unit level.
  • Offer, appointment and joining formalities.
  • Attendance and leave management at the unit level.
  • Responsible for Payroll management and statutory compliances at the unit level.
  • Employee engagement and welfare activities at the unit level.
  • Responsible for Performance management and career growth of employees at unit level.
  • Attrition control.
  • Any other work assigned by the manager from time to time.
Profile Description:
  • MBA/MSW in Human resource management or IR 3-4 yrs of experience in HRM
  • Good interpersonal and communication skills.

Job title: Assistant Manager – Operations
Reporting to:Functional- Call Centre Operations Head
Department: Hub / Call centre Operations
Location: Hyderabad
Job purpose: To integrate with all departments, w.r.t. call  centre operations, sales and customer experience.
Roles and responsibilities:
Contact center related:

  • Communicates with escalated and high revenue generating customers in a courteous, professional, co-operative manner
  • Supervises teams Handling calls and responsible for patients registration Pan India
  • Assists marketing team with preparation of collaterals to educate patients with correct information on the services and services provided by AHC
  • Monitors and trains the team on superior customer service skills with an ability to cross sell and upsell services to improve service comprehensiveness
  • Accurately enters/updates patient information in the homecare application and gives feedback on the features for improvement of UI/ UX
  • Recognizes and responds appropriately to abusive situations
Scheduling and integration:
  • Responsible for monitoring processes for schedules and upcoming appointments for all patient care providers (Nurses, Physio and Physicians, etc) and improves communication
  • Executes and briefs the team on all campaign taking place from the corporate end and responsible for ROI on the same.
  • Minimises and monitors all kinds of scheduling including cancellations/rescheduling and communication to care providers as well as clients
  • Coordination with SCM/ patient care provider for any requirement /refilling of consumables, medical equipment
  • Coordinate with diagnostic partners and follow up for reports, escalations, TAT
MIS, Doc Engage and reporting:
  • Preparation dash board as specified by the reporting manager from time to time
  • Any other work assigned by the manager time to time
Profile Description:
  • Position requires basic clinical knowledge and the ability to input data accurately into the software and give the appropriate information the clients
  • Must be detail oriented with good interpersonal and customer service skills
  • Post Graduate with 1-2 yrs of experience in inbound/outbound call centre would be preferred

Job Title:Executive /Sr. Executive- Sales/PRE
Reporting to: Function Head-SCM
Locations: Mysore/Madurai/Bhubaneswar/Pune/ Coimbatore
Exp : 2-4 yrs
Roles and responsibilities:

  • Responsible for coordinating with the customers and clients for promoting Medical devices on rental& sale. Should be target oriented
  • Visit Doctors /Nursing officers, in chargers and stake holders for business generation.
  • Preparing estimations and negotiate terms and conditions with the clients.
  • Responsible for generating prospects and enrolments of patients for Medical devices at home.
  • Attend patients enquiry and Counselling them to take Device services at home
  • Coordination with nursing function/operations
  • Handling customer/ Patients queries
  • Has to maintain Public Relations with Patients family
  • Work on other related jobs to be given from time to time
  • Responsible for generating, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them
  • Participating in any promotional events or BTL activities
  • Ensure the quality of materials supplied are in good condition.

Job Title:Executive/ Sr. Executive- Admin & Accounting
Reporting to: Functional Head at corporate Level
Location: Mysore/Madurai/Bhubaneswar/Pune/ Coimbatore
Exp : 2-4 yrs
Roles and responsibilities:

  • To administer all documentation in relation to the invoicing and receipt of payment of debtors in keeping with the current Finance Policy and Procedures at the unit level.
  • Additionally to administer other Finance tasks such as monthly management account schedules, bank reconciliations and related reconciliations.
  • Daily follow up with the customers for AR & Equipment renewal data
  • Coordinating with vendors for equipment deliveries and logistics.
  • Support in Sourcing & Procurement for all kinds of equipments and consumables
  • Generating GRN, Issue vouchers, Payment request etc.
  • Manual and system reconciliations of bank accounts.
  • Overseeing the invoice and payment processing by the Finance Administrator and Preparation and reconciliation of the monthly income schedules to identify income to be included in the monthly management accounts.
  • Updating and analysis of the monthly expenditure schedules to identify accrual and prepayments to be included in the monthly management accounts.
  • Visits to Hospitals and vendor places when required.
  • Maintaining vendor relationship, vendor engagement & oversight plan.

Job Title: Patient Relations Executive
Reporting to: BDM
Locations: Chennai
Roles and responsibilities:

  • Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion.
  • Responsible for  admissions/enrolments of patients for homecare services
  • Handling customer/ Patients queries related to ongoing services
  • Has to maintain cordial relations with Patients attendants/family
  • Coordination with nursing function and operations
  • Participate in BTL activities where ever required
  • Work on other related jobs to be given from time to time
Profile Description:
  • PG /Graduates with a pleasing personality and excellent communication skills
  • Female candidates preferred Should know to communicate in English, Hindi and local language state specific
  • 2-3 yrs of relevant experience

Job Title: Home Health Partner
Reporting to: Business Development Manager both administratively and functionally
Locations: Chennai/Hyderabad
Roles and responsibilities:

  • To identify and work closely with Healthcare Professionals from Cardiac, Neuro & Ortho specialties and to promote different Apollo Home Healthcare Services.
  • Builds sustainable relationships with Key Opinion Leaders in assigned territory by involving them in scientific engagements at regular intervals and through effective coverage at the right frequency.
  • Lead generation and conversion from various sources-Doctors/Hospitals/Corporates for Apollo Home Healthcare Services.
  • Revenue generation by meeting monthly & quarterly business targets.
  • Responsible for driving Market Development Activities to enhance the brand equity & awareness of Apollo HomeCare Services in the Healthcare Industry.
  • Creating Patient awareness by providing right information about Apollo HomeCare Services.
  • Analysis of competitor information and market intelligence.
  • Follows safety and compliance policies of Apollo HomeCare.
  • Any other work assigned by your reporting manager from time to time.
Profile Description:
  • B-Pharmacy, Bio-Medical, Microbiology with MBA/ BBA in Sales & Marketing
  • 2-3 years of exposure in selling Pharma, Medical Devices, and Diagnostics products.
  • Good communication in English/ Hindi and Local language is a must.
  • Must have a two wheeler.
  • Proficiency in MS Office would be an added advantage.
  • Male candidates preferred.

Job title: Assistant Manager – Corporate Relations
Reporting to: Head – Business Development
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for liaison with Corporates and build relations
Roles and responsibilities:

  • Responsible for Planning, coordinating & execution of events /camps in corporate, SMEs, Pharma Units, Schools, College segment for Apollo homecare services
  • Evaluate the business opportunities and translate them to the working plan.
  • Responsible for designing a monthly activation calendar and implement successful execution of individual or team Regional level activities
  • Responsible for competitors analysis and keep abreast on the competitors information and their plans
  • Coordinate with various vendors (Clients, Associate partners, internal stakeholders and collaterals) for smooth hosting of an event.
  • Design and develop BTL marketing campaigns
  • Build database of key corporations & establish close knit marketingcontact to continuously excel contribution from this segment and to have a follow-up revenue channels
  • Drive innovative programs amongst corporate and large institutions to build organization visibility
  • Identify opportunities and gap in service offering and derive innovative channels for co-marketingwith the set of corporates within the region that will enhance value for all associated stakeholders.
MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Record and report field work in daily basis on assigned online tool.
  3. Carry out effective field work without direct day-to-day supervision
  4. Any other work assigned by the manager time to time
 Qualification: 

Education: Graduation/MBA (Marketing)
Experience: 5- 6yrs experience in Business Development in Homecare/ Health Care/Hospital Industry preferred
Other required skills:Excellent communication (English, Hindi and Telugu), Presentable, Aggressive and should know Ms. Office
Working conditions:

  • Target oriented
  • Should be available on phone
  • Job requires he/she should be mobile, able to function in the filed

Job title: Executive – Doctors Relations
Reporting to: Head – Business Development
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for liaison with Doctors/ consultants and build relations
Roles and responsibilities:

  1. Liaison and build relations with doctors and get the referrals Apollo Home care services
  2. Awareness of the different services of Apollo Home Care , promotion of the right service to the right doctors / Clinic and satisfactorily resolving any grievances or concerns related to services with help of your reporting manager
  3. Visiting different hospitals, Individual Clinics, Nursing homes, and other stake holders at regular frequency as per the plan defined.
  4. Accountable for achieving and exceeding the sales target in the assigned territory in the city
  5. Focus and achieve the set standards of metrics like doctor calls & tie – Ups as per AHC Norms
  6. To ensure generation of maximum referrals and increase market share for Apollo Home Healthcare.
  7. Establish an effective referral program/ Tie-up channels to ensure continues referral flow
MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Record and report field work in daily basis on assigned online tool.
  3. Carry out effective field work without direct day-to-day supervision
  4. Any other work assigned by the manager time to time
Qualification: 

Education: Graduation/MBA (Marketing)
Experience: 1-3yrs experience in Business Development in Homecare/ Health Care/Hospital Industry preferred
Other required skills: Excellent communication (English, Hindi and Telugu), Presentable, Aggressive in sales and marketing and should know Ms. Office
Working conditions:

  • Target oriented
  • Should be available on phone
  • Job requires he/she should be mobile, able to function in the filed

Job title: Executive – Community Relations
Reporting to: Head – Business Development
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for execution of BTL activities
Roles and responsibilities:

  1. Responsible for Event/ promotions execution resulting into increased revenue generation & conversion for the leads
  2. Executive Monthly events / camps activities as per calendar and follow the same for execution
  3. Accountable for achieving and exceeding the sales target in the assigned territory in the city
  4. Responsible to enhance the brand visibility along with on spot revenue generation by promoting Apollo homecare services in Vicinity / Neighbourhood/ Societies/gated communities by branding through events and camps.
  5. Responsible to successfully execute the Regional/territory level activities
  6. Eventplanning & execution; promotional activities,
  7. Adhere to the marketing SOP guidelines of AHC
MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Record and report field work in daily basis on assigned online tool.
  3. Carry out effective field work without direct day-to-day supervision
  4. Any other work assigned by the manager time to time
Qualification: 

Education: Graduation/MBA (Marketing)
Experience: 1-3yrs experience in Business Development in Homecare/ Health Care/Hospital Industry preferred
Other required skills: Excellent communication (English, Hindi and Telugu), Presentable, Aggressive in sales and marketing and should know Ms. Office
Working conditions:

  • Target oriented
  • Should be available on phone

Job requires he/she should be mobile, able to function in the filed

Job title: Phlebotomist
Reporting to: Head - BD
Department: Business Development
Location: Hyderabad
Job purpose: Responsible for Sample collection and Reports dispatch.
Roles and responsibilities:

  1. Being part of event and campaigns for sample collection as specified by reporting Manager
  2. Organize and label samples collected and proper handover to the respective vendors/diagnostics
  3. Responsible for checking vital signs
  4. Co-ordinates/follow-up for reports dispatch
  5. Any other work assigned by the manager time to time

Qualification: 

Education: MLT/DMLT
Experience:1- 3yrs experience as Phlebotomist.
Other required skills: Basic communication and presentable.
Working conditions:

  • Should be available on phone for all emergencies

Job requires he/she should be mobile, able to function in the filed

Job title: Assistant Manager – Sales & Marketing (Medical Equipment & Consumables)
Reporting to:Head - SCM
Department: SCM
Location: Hyderabad
Job purpose: Responsible for increasing sales of Medical Equipments & Consumables
Roles and responsibilities:

  1. Strategic Planning and implementation to improve sales & rental of equipments and Increase Consumable & Pharmacy revenues.
  2. Co-ordinate with the teams across the locations for smooth execution of orders/delivery
  3. Identification & co-ordination of vendors and for quality control & timely delivery of services
  4. Tie-ups with OEM's for supply of Equipment
  5. Execute agreements with partners & Vendors
  6. Training the team on Products & services
 MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Any other work assigned by the manager time to time
Qualification: 

Education: Graduation/Post Graduation
Experience: 5- 6yrs experience in Equipment & Consumables Sales in Health Care/Hospital Industry only
Other required skills: Ms. Office and basic Internet browsing & should be Go Getter.

Working conditions:

  • Should be available on phone for all emergencies
  • Target oriented
  • Job requires he/she should be mobile, able to function in the filed

Job title:  Business Development Manager (Medical Equipment & Consumables)
Reporting to: Head - SCM
Department: SCM
Location: Hyderabad
Job purpose: Responsible for sales of Consumable & Pharmacy.
Roles and responsibilities:

  1. Handling Equipment sales & rental business online & off line
  2. Co-ordinate with the teams across the locations for smooth execution of orders/delivery
  3. Increase online equipment leads & conversions
  4. Strategic Planning and implementation of marketing activities to improve Consumable & Pharmacy revenues.
  5. Identification & co-ordination of vendors and for quality control & timely delivery of services
  6. Tie-ups with OEM's for supply of Equipment
  7. Execute agreements with partners & Vendors
  8. Training the team on Products & services
 MIS and reporting:
  1. Submit MIS reports & Statements as prescribed by the concerned reporting manager
  2. Any other work assigned by the manager time to time
 Qualification: 

Education: Graduation/Post Graduation
Experience:6- 7yrs experience in Equipment & Consumables Sales in Health Care/Hospital Industry only.
Other required skills: Ms. Office and basic Internet browsing & should be Go Getter.
 Working conditions:

  • Should be available on phone for all emergencies
  • Target oriented

Job requires he/she should be mobile, able to function in the filed

 

 

 

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